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Return Policy

Return by Mail

We accept returns on unused products within 30 days of purchase. Shipping costs from original order are refunded. Return shipping charges are not refunded. Use the original packing to send back the product(s). Include a copy of original invoice slip. Note: YOYO Lip Gloss will only accept returns from yoyolipgloss.com. Product purchased from retailers must be returned at the purchased location.

Return to:
YOYO Lip Gloss
15-17 126th Street
College Point, NY 11356

Return Refunds and Credits

YOYO Lip Gloss will refund the full amount to your credit card, or a product exchange if received within 30 days of purchase and only if purchased directly from YOYO Lip Gloss. If your order was processed using electronic check, YOYO Lip Gloss will issue a company check as a refund. Gift recipients will receive store credit directly or a refund to purchasers credit card.

Give us up to 20 days to process a return and issue credit. You will receive an email once your return has been processed.